According to HubSpot, 9 out of 10 business leaders in 2021 stated that customer service expectations are higher than ever. Furthermore, 9 out of 10 consumers now demand an immediate response to customer service questions,
Introduction:
Technology has come a long way since its early days. From the invention of the wheel to the first computer, humans have been innovating and pushing the boundaries of what's possible. Today, we're at the