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Simplifying Deriv Login: Expert tips and solutions for a seamless experience

In the ever-changing realm of online trading, ensuring a smooth user experience is vital, and at the core of that experience is the straightforward yet essential procedure of logging in. Traders Union experts offer a comprehensive tutorial on accessing your Deriv trading account using a computer, via the Deriv app, and tackles potential challenges that may arise during the login process.

Using a PC to log in

To log into your Deriv account on a PC, follow this guide from TU experts:

  • Go to the Deriv website.
  • On the homepage, click the “Login” button.
  • Provide your email address and password in the respective fields on the login page. Ensure that all details are entered correctly.
  • Click on “Login” to access your Deriv trading account. If your login information is accurate, you will be directed to your account dashboard, where you can trade, manage your account, and view transaction history.

Using the Deriv App to log in

To log in to your Deriv account using the mobile app, follow these steps:

  • Download and install the Deriv app: Get the Deriv app from the Google Play Store (for Android) or the App Store (for iOS). Search for “” and install it on your device.
  • Launch the app: Open the Deriv app by tapping its icon. The login screen will appear.
  • Enter your login details: Fill in your registered email address and password in the provided fields, similar to the PC login process.
  • Sign in: Tap the “Login” button to access your Deriv account.

Two-factor authentication: Setting it up

The Deriv login process ensures secure access to your trading account, allowing you to manage your investments with ease. However, Traders Union analysts say that to enhance the security of your Deriv account, you can enable two-factor authentication (2FA). This feature requires both your password and a unique code sent to your mobile device. Here are the steps for setting up 2FA:

  • Access the Security Section: After logging in, go to the settings menu (usually represented by a gear icon). Click on “Security and safety” and “Two-factor authentication”.
  • Enable 2FA: Follow the on-screen instructions to activate 2FA. Typically, you will need to provide your mobile phone number and receive a unique code each time you log in to your account.

Don’t know how to log in? 

While logging in is typically a straightforward process, users may face certain challenges. These include incorrect login credentials and blocked access to the Deriv website. Here’s what analysts at TU recommend to do: 

  • Verify login credentials: Double-check your email address and password for any errors or case sensitivity issues that may prevent successful login.
  • Unblock Deriv website access: If access to the Deriv website is restricted, consider using a Virtual Private Network (VPN) service to bypass these limitations by changing your IP address.
  • Contact Deriv support: If the above steps do not resolve the login issues, reach out to the Deriv customer service team through the “Contact Us” section on the website for further assistance.

Password change at Deriv

To reset or change your password, follow these condensed steps:

  • To access the password recovery page, click on “Forgot your password?” below the login button.
  • Submit registered email: Enter your Deriv account’s associated email address and click “Reset password” to send a reset request.
  • Wait for Deriv email: Afterward, wait for an email from Deriv containing instructions.
  • Follow email instructions: Open the email and click the provided link to access the secure page for setting a new password.
  • Create new password: On the reset page, enter a strong, unique password with a mix of uppercase/lowercase letters, numbers, and special characters. Confirm it in the second field, then click “Submit” or “Change password.”


Traders Union analysts have provided a comprehensive guide to facilitate a seamless login experience for accessing your Deriv trading account. By following these instructions, users can effectively navigate the login process and manage their Deriv account with ease.

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