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Why is Ticketmaster customer services dropping the ball? You can thank the surprise Big Time Rush reunion for that! Have you gotten your BTR tickets?

Why are Big Time Rush fans calling Ticketmaster customer services now?

Somebody call Ticketmaster customer services, as Big Time Rush has announced a reunion with two live concerts officially on the docket, their first outing together since 2014. That’s right! Kendall Schmidt, Logan Henderson, James Maslow, and Carlos PenaVega are all coming back to reunite Big Time Rush for two December concerts, one in Chicago and the other in New York but we’re sure there’ll be more dates announced

“WE ARE BACK!” the band Tweeted out on Monday. “It’s been a minute, but we couldn’t be more excited to see you! Let’s make up for lost time!” The “Boyfriend” singers are best known for their Nickelodeon show Big Time Rush, about four hockey players from Minnesota who are selected to be part of a boy band while dealing with normal teenage lives. The show ran for four seasons from November 2009 to July 2013.

The show became available on Netflix earlier this year. A film adaptation of the show, Big Time Movie, was released in 2012 and shows the characters in London for their first world tour. But speaking of tour, could this reunion mark a potential reunion tour? Not if they can’t sell tickets, first, as the ticket process is already proving quite difficult for fans everywhere! Here’s the best Ticketmaster customer services reactions on Twitter.

The Other Guys

What’s the play here for Ticketmaster customer services . .  . ?

Clowning around

We actually had faith we were going to get tickets. 

Take suicide seriously 

Waiting for the next Logic song that covers this Big Time Rush story. 

Ticketmaster customer service is the endgame

And this meme will never not be funny!

Cameo appearance

Only the real ones will get this. 

D&@@!+, DW!

Boy band fans will do the scariest things for tickets. 

No tickets?

Should’ve been in a bigger time rush lame

It’s chaos at Ticketmaster customer services

Maybe Jeff Goldblum can manifest some more Big Time Rush tickets.

S%!+ outta luck

Guess you’ll just have to wait for the Allstar Weekend reunion!  

Empty threats

Long gone are the days of getting tickets from Ticketmaster as we waited outside G.I. Joes in a line for hours on end.

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