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Comparing VoIP Services: Which One Suits Your NBN Plan Best

Gone are the days of traditional landline phones. Today, Voice over Internet Protocol (VoIP) is the preferred way to make and receive phone calls for many Australians. VoIP uses your internet connection to transmit voice data, saving you significant money on your phone bill.

If you’re considering switching to VoIP, one of the first things you’ll need to do is choose a provider. There are many different VoIP providers, so it’s important to compare their plans and features to find the one that’s right for you.

What is VoIP?

VoIP stands for Voice over Internet Protocol. This technology allows you to make and receive phone calls over the internet.

Which VoIP service suits your NBN plan best?

When choosing a VoIP provider, it’s important to consider your NBN plan. Some VoIP providers require a minimum internet speed, while others may charge additional fees for calls made over NBN plans with lower speeds.

NBN plans by MATE offer a range of speeds and data allowances to suit your needs. Whether you’re a light user or a heavy streamer, an NBN plan by MATE is right for you.

What are the benefits of using a VoIP service?

There are many benefits to using a VoIP service, including:

  • Cost: VoIP services are typically much cheaper than traditional landline phone services. This is because VoIP providers don’t have to pay for the same infrastructure costs as traditional phone companies.
  • Features: VoIP providers often offer a range of features that are not available with traditional landline phone services, such as call forwarding, voicemail, and caller ID.
  • Flexibility: VoIP services can be used on a variety of devices, including smartphones, tablets, and computers. This makes them ideal for people who work from home or who travel frequently.

Features to Consider When Choosing a VoIP Provider

In addition to NBN compatibility, there are a number of other factors to consider when choosing a VoIP provider, including:

  • Call quality: This is probably the most important factor to consider when choosing a VoIP provider. You want to make sure that your calls are clear and reliable.
  • Pricing: VoIP plans vary in price, so it’s important to compare the prices of different providers before you choose one.
  • Features: VoIP providers offer a variety of features, such as voicemail, call forwarding, and conference calling. Consider which features are important to you and choose a provider that offers them.
  • Customer support: If you have any problems with your VoIP service, you want to be able to get help quickly and easily. Choose a provider with a good reputation for customer support.


When choosing a VoIP provider, it’s important to consider your NBN plan, your budget, and the features that are important to you.

Additional Information

Here are some additional things to keep in mind when choosing a VoIP provider:

  • Porting your phone number: If you want to keep your existing phone number, you can port it to your new VoIP provider. Most VoIP providers offer a free porting service.
  • Setting up your VoIP service: Setting up your VoIP service is usually very straightforward. You can usually do it yourself using the instructions provided by your VoIP provider.
  • Troubleshooting VoIP problems: If you have any problems with your VoIP service, such as poor call quality or dropped calls, you can do a few things to troubleshoot the problem. First, check your internet connection to make sure it’s working properly. If your internet connection is working properly, try restarting your VoIP device. If you’re still having problems, contact your VoIP provider for support.

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