Detection of the customer reviews by using machine learning with the help of techinnovatorhub
IntroductionIn these days the demand of Ecommerce platforms is increasing and customers from all over the world shifted their work online and would like to spread their work by using Ecommerce platforms. One of the most using Ecommerce platform Ebay in UK. Ebay is paying a very important role for sellers and buyers to start their work online. This platform set a lot of opportunities for sellers to list up their products with proper price and guidelines so buyer will not face any issue during purchasing. Moreover it provides opportunities for buyers to submit their reviews and comments according to the guidelines. Due to this step platform will secure and buyers from anywhere can buy anything without any disturbance.Methods for the detection of ReviewsThe most important thing is that it is impossible for any owner or buyer to check all reviews and comments before selling or buying. Under those circumstances artificial intelligence played a significant role in Ecommerce. Sentiment analysis is an Algorithm of machine learning which is used to detect the reviews of customers and categorized reviews in to two types like positive and negative reviews so by learning those reviews buyer will take a decision before purchasing any item.ConclusionThis concludes that sentiment analysis can detect any review submitted by any person. It gives best results when huge number of v reviews and comments submitted by different customers.
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