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A mattress is a crucial part of your daily routine. Discover if its better to buy a mattress online or buy in store.

Is it better to buy a mattress online or in store

Is there a single person that doesn’t enjoy online shopping? Yes, we have all had a negative experience with specific brands or products, but overall, it is an enjoyable solution that saves us a lot of time. The best part – you can purchase anything you want from the comfort of your own home.

Nevertheless, people argue that there are some items that you should always buy in a traditional establishment. Well, a mattress is one of these things. Still, this isn’t necessarily true. In the following article, we will compare the benefits of both of these options and enable you to conclude which one is right for you.

Online shopping

More options

Naturally, the first benefit of purchasing a mattress online is that you can inspect an abundance of items. When it comes to online shopping, there are practically no limits. Yes, you may want to narrow it down to brands available in your country to save money on shipping, but even this is not obligatory. 

You can start by focusing on specific brands you are interested in, or on the other hand, go with stores that sell mattresses from different manufacturers. What’s more, brick-and-mortar stores are limited space-vise, so they may not hold several products available on their website. It will be easy for you to compare the features of those that are appealing to you. Most importantly, you will gather all the information you need quickly.


Many people don’t find online shopping trustworthy. They believe that high-quality products aren’t available to customers via this channel. However, this is not true. Yes, you will find all kinds of products online, so research is imperative to be sure that you are making a good investment. Once again, completing this task is super easy since you can access all the information with just a few clicks. When it comes to mattresses, you have to inspect things such as the properties, density, and so on.

Customer support

Generally speaking, online stores offer better customer support. Why? Well, it is the only way their clients can contact them. Obviously, this is not the case with traditional shops because you can simply walk in and speak with an employee or manager. In case you have any questions, all you have to do is visit the website and chat with an expert. Another great thing is that you can get the answers you need at any time since their customer support is at your disposal 24/7. This is very beneficial for people who take a lot of time deciding whether to proceed with the purchase and need to gather as much information as possible.


If you are not an avid online shopper, this probably seems impossible to you, but it is true. Why is this the case? Well, online stores don’t have any expenses maintaining their physical establishments, meaning they can offer their merchandise at a lower price. In addition, they have to fight for the customers’ attention, and this is one of the ways they do it. 

Moreover, don’t forget about online vouchers. That’s right. If you take some time to obtain these, you can end up saving a lot of money. Naturally, you should only focus on the brand you are interested in and look for coupons they offer. Make sure to get some Emma Matratze Coupons for this one!

Trial period

When it comes to purchasing a mattress online, many people would say that the main downside is that you cannot actually test it before you make an investment. This is true, but there is another beneficial feature. Generally speaking, e-commerce stores offer a generous trial period. Depending on the brand, you may be able to keep the mattress for up to 100 days and then return it if you are not satisfied. Clearly, each store has its own rules, so make sure to read the return policy before you finalize the purchase.

Traditional stores

Inspect the product

It goes without saying that the biggest advantage of going to an actual store is that you can see and test the mattress first hand. You can check out its aesthetic appearance and support and take a few minutes to try it out. 

At the same time, you can explore similar merchandise and learn about additional available features that may not even occur to you otherwise. Plus, looking at several options in front of you, you will get the sense that you have made the right choice. If you are one of those people that prefer going to brick-and-mortar stores, this is the best option for you.

Get advice

One of the downsides of online shopping, and therefore a benefit of traditional stores, is that you get professional advice. You can ask the salesperson to walk with you and introduce you to numerous options. On the other hand, if you already have a full list of requirements, they will find the mattress that meets all of them. You can take as much time as you need, inspect as many items as you want, and get all the answers right then and there.


Finally, when you go and purchase a mattress from a brick-and-mortar establishment, you can expect it to be in your home within a few days, if not on the same day. These companies have their own delivery personnel, meaning that you will receive the purchase in the shortest period possible.

They will not only deliver it to your home, but they will also install it. This is an enormous benefit when it comes to bulky pieces of furniture. Disassembling your old bed and taking it out of the house can be quite challenging. Well, some companies offer this service, meaning that all that is left for you to do is welcome the staff and give them room to work. 


All in all, as you can see, both online and traditional shopping have unique sets of pros. In the end, it all comes down to your personal preference. You can even choose to investigate some options online, learn about their features, and then go to a brick-and-mortar store to make a purchase. 

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