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What is a legal hold on Slack?

In today’s digital age, communication platforms like Slack have revolutionized the way teams collaborate and communicate in various industries. However, with the convenience of online messaging comes new legal implications that organizations must be aware of – one of which is a legal hold on Slack. In this blog post, we’ll explore what exactly a legal hold is and how it applies to Slack conversations. Whether you’re an attorney or simply curious about the legal aspects of messaging apps, read on to find out more!

What is Slack?

Slack is a team communication platform that has taken the business world by storm. It allows teams to communicate and collaborate in real-time from anywhere, making it easier to share ideas and get work done faster.

Users can create channels for specific projects or topics within an organization, where they can message each other individually or as a group. Slack also integrates with third-party applications like Google Drive, Trello, and Zoom, allowing users to access all their tools in one place.

One of the unique features of Slack is its search ability. Users can search through conversations using keywords or phrases to quickly find information they need. Additionally, Slack offers voice and video calls for remote teams that need more face-to-face interaction.

Slack’s ease-of-use and range of features make it an ideal tool for modern workplaces looking to streamline communication and collaboration among employees.

What is a legal hold?

A legal hold is a process where an organization preserves all relevant data that may be involved in a legal matter. This means that if there is any chance the information stored on Slack could be used as evidence in litigation or investigation, it must be preserved. A legal hold can also apply to physical documents and other digital records.

The purpose of a legal hold is to ensure that no data or information gets deleted or altered before it has been reviewed by appropriate personnel. It helps companies comply with regulations surrounding eDiscovery and ensures they don’t accidentally destroy potentially valuable evidence.

Once a legal hold has been placed on Slack, users are typically prevented from deleting or modifying any messages that fall under the hold’s scope. The company will need to provide access to all relevant conversations and files for review by lawyers, regulators, or other parties involved in the case.

Placing a legal hold on Slack requires careful consideration of potential risks and compliance obligations. Companies should consult with their legal teams before doing so to avoid costly mistakes down the line.

How to put a legal hold on Slack

Putting a legal hold on Slack is an important step to ensure that relevant data is preserved for future litigation. Here are the steps you need to follow:

1. Identify the scope of the legal hold: Before putting a legal hold on Slack, it’s important to identify which users and channels should be included in the hold. This will help reduce unnecessary data preservation.

2. Notify users: Once you have identified the scope of the legal hold, notify all affected users about what they can and cannot do with their messages during this period.

3. Suspend auto-deletion policies: To ensure that no data is lost, suspend any auto-deletion policies for your Slack workspace until after the legal matter has been resolved.

4. Preserve all relevant information: During this time, make sure to preserve all relevant information related to your case including direct messages, files uploaded or shared in channels and any other relevant metadata associated with each message.

5. Consult with Legal Counsel: It’s important to consult with your organization’s Legal Counsel throughout this process as they will have additional guidance on how best to proceed based on your specific case requirements.

By following these steps, you can put a successful legal hold on Slack and protect your organization from potential litigation risks down the line.

What happens when you put a legal hold on Slack?

When you put a legal hold on Slack, the platform will preserve all relevant data that may be subject to litigation or investigation. This means that the data cannot be deleted, altered, or modified in any way until the legal hold is lifted.

Slack has several tools available to facilitate this process, including a tool called “Preservation Hold.” Once enabled, Preservation Hold ensures that no messages or files are automatically deleted from a workspace while it is active.

In addition to preserving data within Slack itself, the platform also integrates with e-discovery and archiving tools. These third-party tools can help organizations manage large amounts of data and ensure compliance with regulatory requirements.

It’s important to note that putting a legal hold on Slack does not necessarily mean that all communication within the platform must come to a halt. However, users should be aware of their obligations during this time and avoid deleting any potentially relevant information.

Putting a legal hold on Slack is an essential step for complying with regulations and ensuring transparency in potential litigation situations.


A legal hold on Slack is an essential tool for organizations that want to protect themselves in litigation. It allows them to preserve relevant documents and communications that could be used as evidence in court. Knowing how to put a legal hold on Slack can save your organization time, money and prevent spoliation of evidence.

It’s important to note that putting a legal hold on Slack should not be taken lightly. Organizations must carefully consider the scope of the hold and ensure it complies with their legal obligations. Failure to do so can result in severe consequences, including sanctions or adverse judgments.

By following the steps outlined above and consulting with legal professionals when necessary, you can help ensure your organization is prepared for any potential litigation involving communication records from Slack.


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